International shipping
We ship anywhere in Australia see shipping fees at checkout
International shipping to selected countries. All international orders are sent via air from New Zealand.
Please note:
Delivery Timeframes: Shipping times vary depending on your location, usually between 5–20 business days. Unexpected delays may occur due to customs or border processing.
Customs, Duties & Import Fees:
You are responsible for any customs duties, taxes, or import charges applied by your country. These are not included in the product or shipping price.
Product Restrictions: Some items may not be eligible for international delivery depending on destination restrictions.
Lost or Delayed Items:
Once your parcel leaves New Zealand, we are not liable for lost or delayed items. However, we will always do our best to assist you in tracking your order.
Returns & Refunds:
We do not offer refunds or exchanges for international orders unless the item arrives damaged or faulty.
Shipping Availability:
If your country is not listed at checkout, please contact us before placing an order at hello@ncgifts.co.nz.
The Nukuhou Cafe and Gift Shop
1508 State Highway 2
Nukuhou North, Bay of Plenty, NZ
hello@ncgifts.co.nz
Opening hours :
Wednesday, 11am - 7pm
Thursday, 11am - 7pm
Friday, 11am - 7pm
Saturday, 11am - 7pm
Closed: Sunday, Monday, Tuesday
**Shop** All Products | Bath & Body | Home & Fragrance | Art & Accessories | Beverages & Herbs
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© 2025 The Nukuhou Café & Gift Shop – Proudly Made in Aotearoa NZ
All prices in NZD